What Freed Does Well

Freed captures ambient audio during patient encounters and generates structured SOAP notes automatically. Their Chrome extension is useful if you chart in a browser-based EHR like Athena or eClinicalWorks. Instead of copying and pasting, you can push note sections directly into the right fields. For high-volume practices running browser-based systems, that workflow advantage is real.

Freed also holds SOC 2 Type II certification, which is a higher security credential than most competitors carry. Their 7-day free trial requires no credit card, and their onboarding is fast. They've recently started expanding into adjacent workflows: an AI receptionist called "Front Desk" and revenue cycle tools are in early access as of early 2026. If those mature, Freed could become a broader practice platform rather than just a documentation tool.

Freed's style learning adapts to how you write over time. The more notes you generate, the more the output matches your documentation voice. For physicians with specific formatting preferences, this reduces editing time significantly after the first few weeks.

Where Freed Falls Short

Freed's pricing structure creates a problem for independent practices. Their Starter plan costs $39 per month but caps you at 40 notes. A busy provider seeing 15-20 patients a day burns through that in two to three days. It's essentially a trial disguised as a tier.

Their Core plan at $79 per month gives you unlimited notes but no ICD-10 coding assistance. You get a well-formatted SOAP note, but the coding work still falls on you or your billing staff.

To get ICD-10 code suggestions and CPT codes (currently in beta), you need the Premier tier at $119 per month. That's $1,428 per year for a single provider. The EHR push via Chrome extension is also locked to this tier. So the feature most doctors want from Freed, direct EHR integration, requires the most expensive plan.

The other significant limitation is how Freed handles your audio. Patient conversations are sent to Microsoft Azure cloud servers for processing. Freed states that recordings aren't stored after processing, which is a reasonable approach, but the audio does leave your device during the encounter. For practices with strict data handling requirements or patients who are sensitive about voice recordings being transmitted to third-party servers, this matters.

What HIPAA Dictate Does Differently

HIPAA Dictate takes a fundamentally different approach to the transcription step. Audio is processed on the iPhone itself using WhisperKit, Apple's on-device speech recognition framework. The raw audio never leaves your phone. Only the text transcript gets sent to the AI layer for note structuring, and that connection is covered by a signed AWS Business Associate Agreement.

This means the most sensitive piece of data in the workflow, the actual recording of a patient encounter, stays on hardware you physically control. No cloud servers process your audio. No third-party speech-to-text service touches the recording.

Beyond the privacy architecture, HIPAA Dictate includes ICD-10 and CPT code suggestions at every price tier. There is no tier. The same $49 per month plan that gives you unlimited note generation also gives you automatic coding assistance and documentation gap alerts that flag when your note is missing elements that could affect reimbursement or compliance.

The real-time documentation checklist is unique to HIPAA Dictate. No other tool in this category, including Freed, shows you what documentation elements you've covered and what you're missing while you're still speaking. For occupational medicine, workers' comp, and any specialty with strict documentation requirements, this catches gaps before they become denials.

The Feature Comparison

HIPAA Dictate
Freed AI
Price (unlimited notes)
$49/mo
$79/mo (Core)
Price (with coding)
$49/mo
$119/mo (Premier)
ICD-10 codes
Included
Premier only ($119)
CPT codes
Included
Premier only (beta)
Gap detection
Yes
No
Real-time checklist
Yes
No
Audio processing
On-device
Cloud (Azure)
Ambient recording
No
Yes
Style learning
Coming soon
Yes
EHR push
Copy-paste (any EHR)
Chrome ext (Premier)
SOC 2 Type II
No
Yes
Free trial
7 days
7 days
Occ med templates
29 templates
No

Who Should Choose Freed

Freed is the better choice if your practice runs a browser-based EHR and you need the Chrome extension workflow to push notes directly into chart fields. If you see enough patients to justify $119 per month and you want the convenience of a mature platform with a large user community and style learning, Freed delivers.

Freed is also worth considering if SOC 2 Type II certification is a specific requirement from your compliance team or if you're evaluating tools for a multi-provider group that needs custom group pricing.

Who Should Choose HIPAA Dictate

HIPAA Dictate is the better choice if you want medical coding built into every note without paying a premium tier. If your practice handles occupational medicine cases, workers' compensation documentation, or any scenario where you want the absolute minimum exposure of patient audio to external servers, the on-device processing architecture matters.

Solo providers and small practices without IT departments will find HIPAA Dictate simpler to deploy. There's nothing to install on a computer, no Chrome extension to manage, and no desktop software. You open the app, record, and get a finished coded note.

At $49 per month with ICD-10 codes, CPT codes, gap alerts, and the real-time documentation checklist included, HIPAA Dictate delivers more per dollar than any tier Freed offers.

The math is straightforward. To get ICD-10 and CPT codes from Freed, you pay $119/month ($1,428/year). HIPAA Dictate includes the same coding plus gap detection for $49/month ($588/year). That's $840 per year in savings per provider, and you get features Freed doesn't offer at any price.

The Bottom Line

Both tools solve the same core problem: documentation burden is destroying work-life balance for clinicians. Freed has been at it longer and has a larger feature surface area that continues to grow. HIPAA Dictate is purpose-built around a privacy-first architecture and delivers coding assistance at a price point that Freed reserves for its most expensive tier.

Try both. The free trials exist for exactly this reason. Pay attention to how the notes read, how the coding suggestions compare to your actual billing, and whether the privacy architecture matters to your patients and your compliance posture.

Try HIPAA Dictate free for 7 days

Full coding, gap detection, and real-time checklist included. No credit card for the trial.

Download on the App Store →